Managed network services allow businesses to rely on an expert team to support their IT infrastructure. This enables businesses to focus on core competencies and strategic initiatives without the distraction of troubleshooting and managing a complicated IT environment.
Increased Efficiency
A managed network service provider will provide proactive management to identify and fix problems before they become bigger. This helps to improve productivity and eliminate downtime caused by these problems. It also frees up IT staff to concentrate on other important projects that help to grow your business.
New technology solutions are constantly coming onto the market, and it can be hard to keep up. Most managed network services can help your organization stay competitive by providing the best hardware and software solutions that meet your needs. A good managed service provider will have a solid backup and recovery strategy to save your data and IT resources in an emergency or natural disaster. This means that your service reports, job tickets, and performance information will remain safe even if you lose access to your office. They will also have redundancy and backup to ensure your company can operate without access to a physical office location.
Increased Security
When businesses rely on their network to carry out vital operations, it’s crucial that the networks stay up and running at all times. Network failures can seriously impact revenue and reputation, so regular monitoring is essential to identifying issues as they develop. Managed service providers can provide 24/7 monitoring and support, promptly detecting and resolving disruptions or anomalies.
Security is a top priority for most organizations, and a network security breach can be devastating. A managed service provider will ensure that secure firewalls, workstation audits, and rigorous PCI standards protect your business’s confidential data.
Using a managed network service provider will save you money and time. Outsourcing can reduce operating, maintenance, service, hardware, and software costs and eliminate the need for a dedicated in-house team. Many managed services plans are pay-as-you-go and include system upgrades for a monthly fee. This can significantly cut costs for the entire business. This can help to free up budgets for other important strategic initiatives. Managed network services also help you to keep up with technology, as innovations are often incorporated into the service.
Reduced Downtime
A business’s technology is its lifeline, driving efficiency and housing vital data. It deserves the best maintenance and support. However, reducing downtime can be challenging for IT teams with limited resources and time.
For example, troubleshooting performance issues with a point-of-sale system may involve tracing packets from multiple devices, networks, and bandwidth providers. This can be complex and drain the team’s productivity, especially if they don’t have the right expertise at their fingertips. Managed services provide a single point of contact and expert support for all solution components, ensuring accountability and efficient problem resolution.
MSPs also take a proactive approach to network management, identifying potential problems before they become major. They can then work to resolve them quickly and efficiently, mitigating the downtime and associated loss of revenue. This preventative approach means internal IT staff can focus on critical strategic initiatives rather than tackling time-consuming and labor-intensive network trouble tickets. A recent poll found that over 46% of businesses implementing an MSP reduced operational, maintenance, service, hardware, and software costs by at least 25%.
Improved Customer Service
Managed services providers offer a variety of IT solutions. They can provide expertise, freeing internal IT teams to focus on more important projects and goals. These providers can also offer higher customer service due to their vast network of resources.
This means you can have a dedicated point of contact and faster resolution times for any issues that may arise. A managed services provider that knows your business inside and out lets them give you personalized service and help you meet your business goals.
The technology world is constantly changing, and it’s difficult for many businesses to keep up with the demands of their IT infrastructure. Using managed services helps to eliminate the need for an in-house IT team and reduces costs. These services include monitoring, support, and maintenance. Having your IT needs handled by professionals allows you to focus on what’s most important – growing your business.
Lower Costs
It takes time, coordination, and manpower to scale a network infrastructure. These tasks are a major drain on resources and often pull IT teams away from other critical functions like security. When businesses utilize managed network services, scaling is much faster and easier, and costs are significantly reduced.
Resolving issues and restoring functionality can take precious time when a network fails. The best way to mitigate these risks is through continuous monitoring and managed network service providers, which are more equipped than internal IT teams to do this.
Hiring and training IT staff can be expensive, but with a managed network services provider, you only pay for what you need when you need it. This can save your organization significant funds and reduce operational, maintenance, support, hardware, and software costs. Moreover, the cost of technology upgrades is rolled into the monthly fees, which can significantly lower your IT spending. This can also free up scarce resources that can be put towards other important initiatives for your business.
